Terms and Conditions

Terms and Conditions Karen H Designs & Events 

Karen H Designs and Events will 

Transactions made via the consumer gift card online website including e-gift cards purchased from Karen H Website 

Vouchers purchased through the gift card online order system  on the Karen H website  may only be used  against  Karen H Products and Services. 

Karen H does not accept any other  gift card payment  unless its been purchased through ten Karen H website 

When  ordering a physical gift card  online a delivery fee  may apply. 

Please note, delivery charges are subject to change without notice: ROI €3.95 (free if the gift cards order is €50 or over), NI £3.95 (free delivery if the gift card order is £40 or over), and England, Scotland and Wales €/£8.30 per order. The completion of the online physical gift card order application does not constitute acceptance of the order. Our acceptance of your order will take place only when payment has been received and we dispatch your physical gift card.

Gift Cards are also available to download but can only be redeemed for the value they hold. Payment Records are recorded. 

Delivery service: consumer physical gift cards ordered online between Monday through Friday will be delivered within a few days. Please note, Next day delivery  may be requested and may incure an an additional cost this service is not guaranteed during bank holidays or bad weather , or if a pandemic has temporally shut services down. 

For England, Scotland and Wales, consumer physical gift card orders will be dispatched within 5 days of order placement.

Orders of physical gift card will be dispatched to the address stated on your order subject to receipt of payment.

All risk in the vouchers pass to you once delivered to the address on your order. Should a voucher be mislaid we will hold the details and, any it can be redeemed, vouchers will only be activated when a purchases is made you can only use the voucher once . 

Non-delivery of vouchers must be notified to us as soon as possible 

Neither we (nor any of our affiliates, tenants, suppliers or sales partners) will be liable for damages arising out of misuse of the online gift card order system.

We shall have no liability for delay or failure to deliver vouchers to you where the delay or failure to deliver is caused by circumstances wholly or partly beyond our control.

Vouchers  or products purchased online may only be returned or refunded in accordance with your legal rights.

With the exception of corporate customers you may cancel your online order for a physical voucher, by contacting us directly.  Karen@karenH.ie Ref voucher refund ..

 Payments will be refunded upon our receipt to the same payment method only. We have no liability for vouchers that are returned late, mislaid or stolen in transit. 

We cannot guarantee the gift card online order system will be available to customers 24 hours a day, 7 days a week, 52 weeks a year and we reserve the right to cease the online order system at any time (whether temporarily or permanently).

You agree not to post or publish offensive, libellous, defamatory, illegal or unlawful material when inscribing a message on a chosen voucher. While we reserve the right to monitor the content of the message, we do not exercise editorial control over the material being posted. We may at our discretion however change or remove any material that is libellous, defamatory, illegal or unlawful in nature.

Will redeem valid cards in full or part payment for goods ,Karen H reserves the right to amend the terms and conditions of card usage from time to time where necessary. Notice will be given of such changes where possible.. To contact a member of our customer support team karen@karenh.ie ref Voucher

For individual consumer purchases of vouchers the minimum online purchase is €50 .  

LOST/STOLEN VOUCHERS

Lost or stolen vouchers can be replaced after  consultation with Karen H 

EXPIRY

With effect from 1 December 2020 and irrespective of any other expiry date or period specified on a voucher all unexpired and newly issued vouchers which are held or purchased by Karen H  customers will expire on the date which is five years following the later of the date of purchase or the date of last use (“use” includes activation, redemption, top up and/or balance enquiry). All vouchers which are held or purchased by Karen H customers and will have a printed expiry date on the card .  

These terms and conditions do not affect your statutory rights